Key principles for clinical assessments undertaken remotely in response to COVID-19

• RGGP – Online consultations in general practice: the questions to ask

This resource is aimed at considering an online appointment system and gives useful set of questions to consider when using online consultations, such as which provider is used, the standard of patient care, and ensuring equitable access.

• RCGP – Top 10 tips for COVID-19 telephone consultations

These top tips are for clinicians conducting telephone consultations to assess and advise patients concerned they may have COVID-19 (Coronavirus).

• Remote versus face-to-face: which to use and when?

This RCGP guidance offers an approach to support clinicians when choosing a consultation modality during the pandemic.

• Guide to triaging patients with potential symptoms – flowchart for remote and face to face consultations
  

This flowchart is intended to guide and support GPs in assessing patients who are referred or present to GPs.

• Key principles for intimate clinical assessments undertaken remotely in response to COVID-19

This guidance is aimed at clinicians who are consulting remotely with patients through a digital channel (e.g. online, email, text, video-link) across healthcare settings in England. We expect the key principles in this document to be generalisable across the UK.

• Principles of safe video consulting in general practice during COVID-19

This guidance is aimed at NHS general practice staff who are consulting via video with patients at home. It includes the key principles for safely assessing patients using a video consultation.

• Video consultation: Information for GPs

A practical guide to conducting video consultations in primary care, written by Professor Trisha Greenhalgh.

• Guidance on the introduction and use of video consultations during COVID-19: important lessons from qualitative research