A number of online resources for setting up and running successful virtual consultations are available:

  • The Health Foundation webinar on introducing complex technology and service change to the health system presented by Prof Trish Greenhalgh, Professor of Primary Care Health Sciences at Oxford University here.
  • Case study of a Health Foundation funded improvement project to introduce telepsychiatry in child and adolescent mental health services at Aneurin Bevan University Health Board here.
  • BMJ editorial by Prof Greenhalgh et al on video consultations for Covid-19 here.
  • Interview with Prof Greenhalgh by The Health Foundation on virtual consultations in the fight against Covid-19 using a QI mindset here.
  • Practical resources for clinicians and patients created by Barts Health NHS Trust here.
  • Information governance guidance from NHSX here

Top tips for running a telephone-based paediatric outpatient clinic from Free Open Access Medical Education supported by the London School of Paediatrics here.

NHS England and NHS Improvement

Moving to online triage and consultations