Kate King is a GP trainer and Senior Lecturer in Military General Practice. She is on Twitter @DrKate_King.
Mike Smith is Professor in Military General Practice and is on Twitter @DefProfGP
VIDEO CONSULTATION HAS BEEN RAPIDLY ADDED to the GP’s arsenal of consulting tools since coronavirus restrictions started impacting on the way we are able to work. The lure of new technology is enticing and is actively promoted by the Secretary of State and NHSX. Even before pandemic imposed social distancing measures, video consulting was on the horizon for us all. It does seem intuitive that video consulting is better than telephone and more like face-to-face consulting. Nationally recognised figures have even suggested that video consulting is just the same as a face-to-face consultation, but with some added tech at the beginning. It is not that simple.